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How to Build an Account Based Marketing (ABM) Strategy

account based marketing

Account-based marketing (ABM) lets you focus your precious time and budget where it truly counts. Forget broad-brush tactics. ABM is all about building deeper, more meaningful connections with the clients who matter most to your business.

In Australia’s long deal cycles, where buying committees grow by the month, that precision is gold. At Nexalab, we live it every day. Our ETL for sales and marketing cleans the data, spots high-value accounts, and fuels messaging that speaks to their exact roadblocks. From pinpointing prospects to personalising outreach and tracking the only numbers that count, key account marketing turns focus into profit. And this article shows you how.

What Is Account Based Marketing?

Account based marketing is a strategic approach in B2B marketing that flips the traditional sales funnel. Instead of chasing heaps of leads, ABM zeroes in on a select group of high-value accounts, treating each as a “market of one.”

That precision is a world away from many traditional B2B lead generation strategies that depend on sheer volume. Sales and marketing teams work hand-in-hand to deliver hyper-personalized campaigns that hit the mark.

Account-based marketing is ideal for businesses with complex solutions, long sales cycles, or multiple decision-makers.

The benefits of account based marketing are clear: higher ROI, shorter sales cycles, and bigger deals. By focusing resources on accounts with the most potential, ABM fosters stronger client relationships and smarter use of your marketing budget.

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3 Types of Account Based Marketing

There are three main types of account based marketing.

  1. One-to-One (Strategic ABM): This is the gold standard for key account marketing. Here, you treat a small number (1-5) of high-value accounts as completely unique markets. It’s a classic example of one-to-one marketing. The process here involves intense research to create truly bespoke campaigns, often targeting major strategic wins or expanding key existing client relationships. Yes, it is resource-heavy. But it offers the highest potential return per account.
  2. One-to-Few (ABM Lite): This finds a middle ground. You focus on targeting small clusters (maybe 5-15) of accounts that share similar challenges, industries, problems, or goals. Campaigns are customised for the group, not individuals. Yup, the campaign is still customized but not fully bespoke. Because you need to balance personalization with efficiency. ABM Lite great for targeting specific industry segments without breaking the bank.   
  3. One-to-Many (Programmatic ABM): This approach leverages technology to apply ABM principles across hundreds or thousands of accounts. Personalisation relies more on firmographics, industry, or online behaviour. Here, you can use tools like marketing automation and targeted ads to engage efficiently within a defined market segment.

Account Based Marketing Strategy: A Step-by-Step Guide

Building an ABM strategy takes planning and precision. It’s not instant; it requires careful steps to ensure your efforts are targeted, aligned, personalised, and measurable. Let’s break it down.   

Identify High-Value Target Accounts

The foundation of ABM is deciding which companies deserve your focused attention. This is proactive targeting, not just waiting for leads. You need to identify accounts with the highest potential value, aligning with your Ideal Customer Profile (ICP). Here, you can use mixed strategies like:

  • Analysing your best current customers
  • Using market research or intent data showing buying signals
  • Leveraging sales team insights
  • Looking at competitor clientele.
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Build Ideal Customer Profiles (ICPs)

An ICP defines the companies that get the most from your solutions and give you the most back.  It’s your strategic filter, covering basics like industry and size, plus deeper insights like pain points or tech stack. This profile goes beyond basics like industry and size to include tech stacks, typical challenges, or strategic goals.

Align Sales and Marketing Teams

ABM fails without the synergy of sales and marketing teams. Uniting both sides under a shared B2B sales strategy keeps every touchpoint focused on the same revenue goal. Forge joint account plans, shared KPIs, and a single source of truth in your CRM. This means you need shared data platforms, like a CRM connected via robust ETL processes. Because ETL can streamline this single source of data, which makes key account marketing smoother.

Create Personalised Content and Messaging

When building an ABM strategy, you need tailored messaging that speaks to each account’s needs and key players. Personalisation scales with ABM type: hyper-specific thought-leadership for one-to-one, cluster-based guides for one-to-few, or role-tailored ads for programmatic. Here, authenticity and relevance make your B2B marketing feel like a conversation, not a pitch.

Choose the Right ABM Channels

Reaching high-value accounts means using a coordinated mix of channels where they are active. An omnichannel approach creates a seamless experience. The trick is ensuring channels work together with unified messaging. Your mix depends on the audience and ABM type. Here are several common ABM channels you can mix:

  • Targeted digital ads (PPC, social, especially LinkedIn for B2B marketing)
  • Strategic SEO
  • Personalised email
  • Relevant content marketing
  • Website personalisation
  • Direct mail
  • Bespoke offline/online events
  • Focused sales outreach.
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A/B Testing to Optimise Campaigns

A/B testing allows you to scientifically test variations in many aspects. Test variations in messaging, offers, subject lines, or calls-to-action to see what resonates best with your target accounts. These insights help optimise your campaigns and maximise the return on your ABM investment.

Measure What Matters

Measuring ABM success means looking beyond traditional metrics like MQL volume. You need to focus on account-level results that show engagement, influence, and revenue impact. This is the heart of account based marketing measurement. Key metrics you need to consider are:

  • Target account engagement (website visits, content interaction)
  • Pipeline velocity
  • Deal size
  • Win rates for targeted accounts
  • Expansion revenue.

The tricky part in measurement activities is the data integration. across the system. Most B2B stacks run on a patch-work of CRMs, ad platforms, webinar tools, and finance systems. Each log logs data in its own format. If your ABM metrics still live in silos, consider giving the heavy lifting to a Nexalab purpose-built ETL layer.

Always Focus on the Three Pillars of ABM

While tactics vary, successful account based marketing programs consistently stand on three pillars:   

  • Targeting & Insight: Laser-focused on the right accounts, backed by deep research and understanding.   
  • Alignment & Orchestration: Seamless collaboration between sales and marketing, coordinating activities across channels.   
  • Personalisation & Engagement: Delivering tailored, relevant experiences that build meaningful client relationships and drive engagement.   

Fuel Your Account-Based Marketing with Clean, Unified Data

Account based marketing succeeds when precision, data and collaboration converge. You need an engine that can extract raw activity from HubSpot, LinkedIn, and Xero. Then clean and enrich the data. Then reload it into a warehouse or BI dashboard without breaking compliance rules.

If you’re keen to embed that discipline, and the revenue certainty it brings, into your own organisation, let’s talk. Book a quick discovery call with our team. This is a free-of-charge discussion session. We help you see the bottlenecks. So you can design account-based marketing strategies that deliver results.